Citymesh can view your online transaction immediately. Other payments (e.g. bank transfer) can take up to 3 or 4 days until Citymesh receives the confirmation of your payment (depending on both your bank and our bank). As from the moment that we've received this confirmation, your invoice will appear as paid in your customer portal.
Please do not hesitate to send us a proof of payment by e-mail at paid@citymesh.com when you notice, after a week, that your invoice still appears as unpaid.